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English Books > Business/Finance/Selling > Customer Service
Index of 696 Titles


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Batteries Included!
Barlow, Nigel   Hardback; Book; ; ISBN: 0712680632
Be Our Guest: Perfecting The Art Of Customer Service
Disney Institute Eisner, Michael D.  Hardcover; ; ISBN: 0786853077
Beauty Therapist's Guide to Professional Practice and Client Care
Barham, Andrea   Paperback; ; ISBN: 0582326613
Become The Brand Of Choice: Make Your Name A Powerful Brand-- And Earn Millions!
Hartman, Jason   Hardcover; ; ISBN: 0970185804
Being a Medical Admissions Clerk
Barber, Linda   Paperback; ; ISBN: 0893030724
Being Successful In... Customer Care
Canning, Veronica   Paperback; ; ISBN: 1901657302
Benchmarking Customer Service
Peters, Glen (Price Waterhouse)   Hardback; Book; ; ISBN: 0273610694
Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value To The Customer
Fitz-Enz, Jac   Hardback; Book; ; ISBN: 1555425739
Best Of Class: Building A Customer Service Organization
Shelton, Ken Shelton, Ken  Hardcover; ; ISBN: 1890009237
Best Practices In Customer Service (Amacom)
Amacom Zemke, Ron  Paperback; ; ISBN: 0814470289
Beyond Customer Satisfaction to Customer Loyalty
Bhote, Keki R.   Paperback; ; ISBN: 0814423620
Beyond Customer Service: Keeping Customers For Life (Revised)
Gerson, Richard F.   Paperback; ; ISBN: 1560524618
Beyond Hello: A Practical Guide For Excellent Telephone Communication And Quality Customer Service
Davis, Jeannie Landaker, Pat  Paperback; ; ISBN: 0944918042
Brain Surgery For Suits: 56 Things Every Account Person Should Know
Solomon, Robert Slosberg, Mike  Hardcover; ; ISBN: 0967623499
Brave New Service Strategy
Gutek, Barbara Welsh, Theresa  Hardback; Book; ; ISBN: 0814405274
Breakthrough Customer Service: Best Practices Of Leaders In Customer Support
Brown, Stanley A.   Hardback; Book; ; ISBN: 0471642320
Brushing Up on Customer Care
   Paperback; ; ISBN: 1857410734
Build a Continuing Relationship
Crisp Publications   Paperback; ; ISBN: 1560525401
Building a Service Culture
Lifeskills International LTD   Paperback; ; ISBN: 0566081393
Building a Successful Customer-service Culture
   Hardback; Book; ; ISBN: 1856044491
Building Brands Directly
Pearson, Stewart (Trainer and Lecturer, Incorporated Society of British Advertisers (ISBA) and Insti   Hardback; Book; ; ISBN: 0333639073
Building Bridges to Customers
Michaelson, Gerald A.   Hardback; Book; ; ISBN: 1563271478
Building Customer Loyalty
Frazer-Robinson, John   Paperback; ; ISBN: 1901306275
Building Customer Loyalty: How You Can Help Keep Customers Returning
Glanz, Barbara   Paperback; ; ISBN: 0786302534
Building Great Customer Experiences
Shaw, Colin Ivens, John  Hardback; Book; ; ISBN: 0333990137
Building Quality Service
Van Der Wagen, Lynn   Paperback; ; ISBN: 0750689102
Business Guide to Profitable Customer Relations
Dunckel Taylor  Paperback; ; ISBN: 0889086842
Business Pilgrim's Progress
Turner, Colin   Paperback (B Format); ; ISBN: 0340728930
Business Process Mapping: Improving Customer Satisfaction
Jacka, J. Mike Keller, Paulette J.  Hardback; Book; ; ISBN: 0471079774
Business Services Training Package: Deliver a Service to Customers, BSBCMN208A Common Unit
Bhagat, Melanie   Spiral / comb / coil bound; ; ISBN: 1877292931
Business Services Training Package: Provide Information to Clients, BSBCMN209A Common Unit
Bhagat, Melanie   Spiral / comb / coil bound; ; ISBN: 187729294X
Business to Business Marketing
Ray Wright   Paperback; ; ISBN: 0273646478
Butterfly Customer: Capturing The Loyalty Of Todays Elusive Customer (Revised)
O'Dell, Susan M. Pajunen, Joan A.  Paperback; ; ISBN: 0471645184

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